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Click to Chat
WhatsApp chat button with eight styles, greetings dialogs, WooCommerce messages and analytics events; Pro adds multiple agents, forms and business hours.
Free installs600K+WordPress.org, active
Est. Pro installs~27KLikely 14K–54K
Vendor claims700K+Vendor's own figure
Rating4.8/5131 reviews
Price from$18/yrFreemium
Last updated30 Oct 2026Version 4.46
Overview
Click to Chat by HoliThemes is a WhatsApp contact plugin that lets visitors start a WhatsApp or WhatsApp Business conversation with one click. On mobile it opens the WhatsApp app, and on desktop it opens WhatsApp Desktop or WhatsApp Web. It also supports WhatsApp group invites and a share button so visitors can send your page to their contacts.
The free version is broad. You get eight button styles or your own image or GIF, greetings dialogs that look like a chat window, a notification badge, separate positions for mobile and desktop, and a custom element option that turns any menu item, button or image into a chat link. Prefilled messages accept page variables, and on WooCommerce product pages they can include product name, price, regular price and SKU, with the button placed at one of around ten hook positions. Display rules cover post types, categories, post IDs and devices, and per-page settings can change the number and message. Click events go to Google Analytics, Google Tag Manager, Meta Pixel and Google Ads, and webhooks can send data to Zapier, IFTTT or Pipedream.
Click to Chat PRO
- Multi-agent greetings with per-agent time ranges, showing offline agents with their next availability or hiding them.
- Business hours that hide the widget or switch numbers and calls to action out of hours.
- A greetings form that collects visitor details before the chat, with email notifications and webhooks.
- Random number rotation, country and login-based display, time and scroll triggers, and extra WooCommerce overrides.
PRO is inexpensive, with the single plan listed at $18, and includes a 14-day money-back guarantee.
Limitations
Like other WhatsApp buttons, it hands the conversation to WhatsApp, so there is no live chat inbox, transcripts, canned replies or visitor monitoring in WordPress. It only supports WhatsApp, not other messengers. The pricing page does not clearly state site counts or billing periods for each plan, so check before buying.
Who should pick it: businesses that use WhatsApp as their main support or sales channel and want a flexible, low-cost button with strong display rules and tracking. Teams needing several messaging channels or a shared inbox should look elsewhere.
Best for: WhatsApp-first businesses and WooCommerce stores wanting a flexible, low-cost click-to-chat button.
Click to Chat offers one of the deepest free WhatsApp buttons, with WooCommerce variables, webhooks and analytics events included, and PRO is cheap. It is WhatsApp-only and not a live chat desk, so it suits WhatsApp-centred teams rather than multi-channel support.
Pros
- Feature-rich free version with eight styles and greetings dialogs
- WooCommerce product variables and placement on product and shop pages
- Analytics events for GA4, GTM, Meta Pixel and Google Ads
- Webhooks to Zapier, IFTTT and Pipedream in the free version
- Very low PRO price for agents, forms and business hours
- Opt-in consent option and no cookies used by default
Cons
- WhatsApp only; no other messaging channels
- No live chat inbox or transcripts in WordPress
- Multiple agents and business hours need PRO
- Pricing page is vague about site limits and billing period
Key features
What Click to Chat highlights on its WordPress.org page and its own website, split by version.
Free version WordPress.org
- Eight button styles or custom image
- Custom element turns links into chat
- Greetings dialogs and notification badge
- Separate mobile and desktop positions
- Prefilled messages with page variables
- WooCommerce product, price and SKU variables
- Show or hide by page, category, device
- Per-page number and message settings
- GA, GTM, Meta Pixel and Ads events
- Webhooks to Zapier and IFTTT
- WhatsApp group invite and share
- WPML and Polylang support
Pro / paid adds From $18/yr
- Multiple agents with time ranges
- Business hours online/offline modes
- Greetings form before chat
- Form email notifications and webhooks
- Random number rotation
- Display by country
- Show by login status
- Time, scroll and viewport triggers
- Advanced webhook and analytics variables
- WooCommerce shop and checkout overrides
Feature checklist
13 of 20 features we track in Live Chat & WhatsApp, feature score 50/100
Chat & channels 4/6
Live chat widget Key
Real-time chat between visitors and your team.
Opens WhatsApp; there is no on-site chat with your team.
Not included
WhatsApp chat Key
WhatsApp buttons or WhatsApp conversations.
One-click WhatsApp or WhatsApp Business chat, plus group invites and sharing.
Included
Other channels
Messenger, Instagram, Telegram, email or SMS in one place.
WhatsApp only; no Messenger, Telegram or other channels.
Not included
Mobile & desktop apps
Reply from phone or desktop apps.
Replies happen in WhatsApp's own mobile and desktop apps; no dedicated agent app.
Partial
Offline messages
Collect messages when nobody is online.
PRO greetings form collects details with email alerts; out-of-hours settings switch CTA.
Partial
File & image sharing
Send files and images in chat.
Files can be exchanged in WhatsApp after the handoff; not in the widget.
Partial
Automation & AI 2/5
Rule-based chatbot Key
Automated flows that answer common questions.
Greetings dialogs and a PRO form, but no automated chat flows.
Not included
AI chatbot Key
AI assistant trained on your site or help content.
No AI assistant offered.
Not included
Proactive messages
Triggered greetings based on page, time or behaviour.
Greetings dialogs and badge free; PRO triggers by time, scroll or element visibility.
Included
Canned responses
Saved replies for common questions.
No saved agent replies; only prefilled visitor messages.
Not included
Business hours
Show availability and route out-of-hours chats.
Online/offline schedule hides the widget or swaps numbers and CTAs.
Paid version Pro
Stores & teams 4/5
WooCommerce integration Key
See orders and carts, or recommend products, in chat.
Product, price and SKU variables in messages and placement on product pages.
Partial
Visitor tracking
See who is on the site and which pages they view.
No live visitor monitoring; click events go to analytics tools.
Not included
Multiple agents Key
More than one team member can answer chats.
Multi-agent greetings with several accounts and per-agent time ranges.
Paid version Pro
Departments & routing
Route chats to the right team or agent.
Per-agent hours, random number rotation and per-page or per-language numbers.
Paid version Pro
Chat history & analytics
Transcripts, response times and satisfaction ratings.
Click events to GA, GTM, Meta Pixel and Google Ads; no conversation reports.
Partial
Platform & privacy 3/4
Generous free plan Key
Free plan with real use, not just a short trial.
Free version includes styles, greetings, WooCommerce, analytics and webhooks.
Included
Works without a SaaS account
Runs inside WordPress without an external chat platform.
Runs entirely inside WordPress; no external account needed.
Included
GDPR & consent options
Consent before chat loads, data retention or EU hosting.
Opt-in consent option; plugin states it collects no user data and sets no cookies.
Included
Helpdesk & ticketing
Turn chats into tickets or a shared inbox.
No tickets or shared inbox.
Not included
Pricing
Free
$0On WordPress.org
Single
$18per year1 site
All PRO features in every plan; annual and lifetime options offered. 14-day money-back guarantee.
Plus
$34per yearMultiple (not stated)
Site count and billing period not shown on the static pricing page; an Unlimited plan is also listed. Confirm at checkout.
Prices are list prices from the vendor's site, checked 14 Oct 2026. Many vendors discount the first year.
How many sites use Click to Chat?
Free installs from WordPress.org, the vendor's own claim, and our estimate of paid installs.
Free version (WordPress.org)
600K+
Active installations reported by WordPress.org.
Vendor claim
700K+
Sites/users claimed on the vendor's website. source
Estimated Pro / paid installs
~27K
Our estimate, see method below.
How we estimated this: WordPress.org shows 600K+ free installs, which could mean anything from 600K to 700K. The vendor says 700K+ sites, so we put the free count halfway between the middle of that range and the vendor figure, at about 680K. About 680K free installs x 4% (the usual share of free sites that also run the paid version when most features are free) gives 27K. Likely range: 14K to 54K. This counts sites running the paid version, including sites whose licence has lapsed. Estimates are rough and based on public figures as of 14 Oct 2026.
Stats & health
Weekly downloads
128,467 downloads last week, 21.5M all time
Rating breakdown
| Version | 4.46 |
|---|---|
| Last updated | 30 Oct 2026 (4 days ago) |
| Tested up to | WordPress 7.1.4 |
| Requires | WordPress 6.6+, PHP 5.6+ |
| Support threads (2 months) | 2 of 2 resolved |
| On WordPress.org since | 23 Oct 2017 |
Company & policy
| Refund policy | 14-day money-back (source, 14 Oct 2026) |
|---|
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FAQ
Is Click to Chat free?
Yes. Click to Chat has a free version on WordPress.org. Paid plans start at $18/yr.
How many sites use Click to Chat?
WordPress.org reports 600K+ active installations of the free version. The vendor claims 700K+ sites in total. We estimate around 27K sites run the paid version.
Does Click to Chat have live chat widget?
No: not included. Opens WhatsApp; there is no on-site chat with your team.
Does Click to Chat have whatsapp chat?
Yes: included. One-click WhatsApp or WhatsApp Business chat, plus group invites and sharing.
Does Click to Chat have rule-based chatbot?
No: not included. Greetings dialogs and a PRO form, but no automated chat flows.
Does Click to Chat have ai chatbot?
No: not included. No AI assistant offered.
Does Click to Chat have woocommerce integration?
Yes: partial. Product, price and SKU variables in messages and placement on product pages.
Does Click to Chat have multiple agents?
Yes: paid version (Pro). Multi-agent greetings with several accounts and per-agent time ranges.
Does Click to Chat have generous free plan?
Yes: included. Free version includes styles, greetings, WooCommerce, analytics and webhooks.
Is Click to Chat free?
Yes. The WordPress.org version includes styles, greetings, WooCommerce variables, display rules, analytics events and webhooks. PRO is an optional upgrade for agents, forms, business hours and advanced targeting.
Can I add several WhatsApp agents?
Yes, with PRO. Multi-agent greetings let you list several numbers with their own time ranges and show offline agents with their next availability, disable them or hide them.
Does it work with WooCommerce?
Yes. Prefilled messages can include the product name, price, regular price and SKU, and the button can be placed at several positions on product and shop pages. PRO adds more WooCommerce overrides.
Is Click to Chat GDPR friendly?
The plugin says it does not collect user data or set cookies, and it has an opt-in option so visitors must consent before the chat starts.
Does it support Messenger or Telegram?
No. Click to Chat focuses on WhatsApp and WhatsApp Business, including group invites and page sharing through WhatsApp.
Last updated 14 Oct 2026. Spotted something wrong? Suggest an edit.