1
Crisp Live Chat Paid version Essentials
Email inbox from Mini; WhatsApp, Instagram, Messenger, SMS, Line and Viber on Essentials.
97feature score
WordPress Live Chat & WhatsApp Plugins with Other channels
Messenger, Instagram, Telegram, email or SMS in one place. 7 of the 8 plugins we track include it.
2
tawk.to Live Chat Included
Messenger, WhatsApp, Telegram, Twilio SMS and email in one shared inbox; some marked beta on pricing.
91feature score
3
Tidio Included
Messenger, Instagram, WhatsApp and email handled in one inbox on all plans.
92feature score
4
Chaty Included
Around 25 channels in one widget, but each conversation continues in its own app.
78feature score
5
LiveChat Included
Website chat, WhatsApp, Messenger, SMS (Twilio) and email land in one inbox.
85feature score
6
3CX Free Live Chat Included
Live chat, WhatsApp, Facebook and SMS/MMS in one agent interface.
72feature score
7
Joinchat Paid version Premium
OmniChannel adds Telegram, Messenger, Instagram, SMS, phone and more.
66feature score