1
Crisp Live Chat Paid version Essentials
Workflow automation builder and omnichannel chatbot start on Essentials.
97feature score
WordPress Live Chat & WhatsApp Plugins with Rule-based chatbot
Automated flows that answer common questions. 6 of the 8 plugins we track include it.
2
tawk.to Live Chat Via add-on
Automated FAQ answers come from AI Assist (Apollo); free low-volume tier, paid from $29/mo.
91feature score
3
Tidio Included
Flows visual bot builder with templates; Free reaches 100 visitors/mo, more via paid add-on.
92feature score
4
Chaty Via add-on
Automations and workflows come with paid Chatway plans, not Chaty itself.
78feature score
5
LiveChat Via add-on
Rule-based bot flows need the separate paid ChatBot.com product; the AI Agent covers FAQs.
85feature score
6
Joinchat Paid version Premium
Chat Funnels guide visitors through conversational forms before WhatsApp.
66feature score