Customer Reviews for WooCommerce vs Site Reviews
Updated 13 Oct 2026. 16 features compared side by side.
Free WooCommerce review plugin by CusRev with automatic review reminders, photo and video reviews, Q&A, review coupons and Google Shopping review feeds.
Free, developer-friendly plugin for collecting and displaying on-site reviews with schema, WooCommerce support and CSV import; premium add-ons extend it.
Choose Customer Reviews for WooCommerce if…
- You need review incentives
- You want the more complete feature set (78/100 vs 71/100)
Choose Site Reviews if…
- Sites and stores that want to collect and own reviews on their own pages, with schema and developer control
Customer Reviews for WooCommerce includes 1 feature that Site Reviews lacks, including Review incentives. Both include 12 of the 16 features we track.
At a glance
Feature comparison
Click a screenshot to see both plugins side by side.
Customer Reviews for WooCommerce Site ReviewsReview sources3/63/6
Visitors and customers review products on site; aggregated forms and a shortcode also take store reviews.
Front-end review forms with ratings, assignable to posts, pages, users and categories.
Only collects reviews from your own customers; no Google Business import.
No Google connection; third-party reviews can only be brought in via CSV import.
Facebook is used for sharing reviews, not for importing recommendations.
No Facebook integration.
No import from Trustpilot, Yelp, Tripadvisor or similar platforms.
No live platform integrations; CSV import is the only route for external reviews.
Built on WooCommerce reviews, adding media, criteria, voting, filters and Q&A.
Integrates with WooCommerce (and SureCart) products to collect and show product reviews.
Store reviews can be shown in grids and sliders, but there is no hand-picked testimonial manager.
Admins can add and pin reviews and display chosen ones, but there is no dedicated testimonial type.
Display & SEO5/55/5
Shortcodes and blocks for grids, lists and sliders, plus trust badges and a floating badge.
Free shows lists and summaries; grid, carousel and a design builder come with Review Themes.
Rating summary bar on product pages and trust badges showing verified review counts.
Rating summary block and shortcode with average and breakdown.
Adds JSON-LD review markup with GTIN, MPN and brand fields.
JSON-LD review schema built in, with Yoast SEO and Rank Math integrations.
Customers can attach pictures and videos to their reviews.
Review Images add-on adds photo uploads with captions and a gallery; no video.
Visitors filter by rating, search reviews and change sorting; tags also supported.
Review Filters add-on adds front-end filtering by rating, search and sorting.
Collecting & managing5/54/5
Unlimited automatic or manual reminder emails after orders, with follow-ups.
Free supports WooCommerce's review request email; scheduled purchase reminders need Premium.
Automatic discount coupons for reviewers, including discount tiers.
Integrations with GamiPress, myCRED and WPLoyalty can award points for reviews.
Moderate reviews and reply to them from the admin; replies can be emailed to customers.
Approval before publishing, responses, blacklist and per-user review limits.
Verified owner labels plus optional independent verification through CusRev.
Email verification of new reviews and a verified option in blocks and shortcodes.
CSV import and export of reviews, media and Q&A.
Built-in CSV importer plus settings export and WordPress export/import for reviews.
Statuses: Yes Pro Add-on Partial 3rd-party No ?
Pricing compared
Customer Reviews for WooCommerce Freemium
| Free | $0 |
|---|---|
| Basic | Free per year, Unlimited |
| Professional | $59.99 per year, 1 site |
Site Reviews Freemium
| Free | $0 |
|---|---|
| Free | Free per year, Unlimited |
| Premium Single Site | €89 per year, 1 site |
| Premium 3 Sites | €179 per year, 3 sites |
| Premium 6 Sites | €289 per year, 6 sites |
Downloads trend
Customer Reviews for WooCommerce
36,264 downloads last week
Site Reviews
25,706 downloads last week
Verdict
Customer Reviews for WooCommerce scores higher on our feature checklist (78/100 against 71/100) and includes review incentives that Site Reviews does not. Check the features you rely on in the table below before deciding.
Biggest differences
Customer Reviews for WooCommerce: included. Site Reviews: third-party. Automatic discount coupons for reviewers, including discount tiers.
Written from the feature, pricing and install data on this page, not from hands-on testing. How we compare.
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Customer Reviews for WooCommerce vs others
FAQ
Which is better, Customer Reviews for WooCommerce or Site Reviews?
Customer Reviews for WooCommerce scores higher on our feature checklist (78/100 against 71/100) and includes review incentives that Site Reviews does not. Check the features you rely on in the table below before deciding.
Which has more features?
Customer Reviews for WooCommerce includes 13 of the 16 features we track, against 12 for Site Reviews. Feature count is only part of the picture; check which of the differences matter to you.
Is Customer Reviews for WooCommerce free?
Customer Reviews for WooCommerce has a free version on WordPress.org. Paid plans start at $59.99/yr.
Is Site Reviews free?
Site Reviews has a free version on WordPress.org. Paid plans start at €89/yr.
Feature data last changed 13 Oct 2026. Spotted something wrong? Suggest an edit to Customer Reviews for WooCommerce or Site Reviews. Some links are affiliate links. We may earn a commission at no cost to you; it never affects our data or rankings.